Dataworks Group Ltd (ASX:DWG) Secures Major Contract Expansion: C$12.5M+ Change Orders Adds Managed Contact Centre Services to Ontario CSE Deal

4 February 2025

Price Sensitive Announcement $

• DataWorks has executed a Change Order with iGaming Ontario under its existing Centralised Self-Exclusion (“CSE”) contract, exercising optional services contemplated within the original agreement.
• The Change Order has a total contract value of greater than C$12.5 million (approximately A$14.0 million1) over the initial term and extension options.
• The Change Order is in addition to DataWorks’ existing A$10 million, multi-year iGaming Ontario CSE contract announced on 2 August 2024.
• The Change Order provides for the delivery and operation of end-to-end managed contact centre services in support of Ontario’s CSE program.
• The contract is structured to be self-funding from a working capital perspective, with revenue commencing immediately and payment milestones aligned to delivery.
• This Change Order materially increases DataWorks’ recurring revenue profile and further reinforces the Company’s RegTech division as a materially cash-positive and profitable business unit on a standalone basis.
  
• Multiple regulated market opportunities continue to progress, with some expected to reach decision points during the current half, and their successful conversion would materially enhance DWG’s medium-term growth and financial outlook.

Overview:

Dataworks Group Limited (ASX: DWG) has announced that it has executed a Change Order with iGaming Ontario (“iGO”) under its existing Ontario Centralised Self-Exclusion (“CSE”) contract.

The Change Order has a total contract value of greater than C$12.5 million (approximately A$14 million1), inclusive of extension options. The agreement comprises an initial three-year term, with two additional one (1) year extension options exercisable at iGO’s discretion. The Change Order is in addition to Dataworks’ existing A$10 million, multi-year Ontario CSE contract announced on 2 August 2024.

The Change Order gives effect to the exercise of optional services contemplated under the original CSE agreement, providing for DataWorks to deliver and operate managed contact centre services in support of Ontario’s CSE program and reflects the progression of the services framework contemplated at the time that agreement was entered into.

Key elements of the Agreement

• Total contract value: Greater than C$12.5 million (approximately A$14 million), inclusive of two additional one (1) year extension options exercisable at iGO’s discretion.
• Contract term: Initial three (3) years, commencing immediately, with two additional one (1) year extension options exercisable at the election of iGO.
• Events of termination: The agreement includes termination provisions that are customary for government and regulated services contracts, including for material breach, changes in applicable law, and termination for convenience on notice.

Company Notes:

Commenting on the Change Order, Mr. Al Watson, CEO, said;

“This Change Order gives effect to optional services contemplated under the existing CSE agreement with iGaming Ontario. We are pleased to continue supporting iGO through the delivery and operation of managed contact centre services as the Ontario CSE program
progresses”

Full ASX Announcement: Datworks Group ASX Announcement